:root{--ink:#172337;--muted:#78859a;--line:#e5eaf1;--blue:#1769e9;--surface:#f4f7fb;--nav:#102137}*{box-sizing:border-box}body{margin:0;font:14px/1.55 -apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",sans-serif;background:var(--surface);color:var(--ink)}button,input,select,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{cursor:default;opacity:.5}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #8ebbff;outline-offset:2px}.hidden{display:none!important}.sidebar{position:fixed;inset:0 auto 0 0;width:188px;background:var(--nav);color:#c4d2e5;padding:30px 16px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:12px;color:#fff;font-size:20px;font-weight:700;margin:0 10px 45px}.brand div span{display:block;font-size:13px;font-weight:400;color:#94a9c4;letter-spacing:2px}.brandmark{width:38px;height:38px;display:grid;place-items:center;background:#2778ee;border-radius:12px;font-size:27px}.nav-label{font-size:12px;color:#6f859f;padding:0 14px;margin-bottom:12px}.nav{width:100%;border:0;color:#aebed1;background:transparent;padding:13px 14px;text-align:left;border-radius:8px;display:flex;gap:12px;margin-bottom:7px}.nav.active{background:#233e5f;color:#fff}.side-foot{margin-top:auto;padding:12px 8px;color:#7390ae}.side-foot span{font-size:11px;letter-spacing:1.3px}.side-foot p{font-size:13px}main{margin-left:188px;padding:24px 28px 20px}header{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}.eyebrow{font-size:11px;letter-spacing:2px;font-weight:600;color:#8b99aa}h1{font-size:25px;line-height:1.3;margin:6px 0 0;letter-spacing:1px}.header-right{display:flex;align-items:center;gap:15px}.model-badge{background:#e8f1ff;border:1px solid #d8e6fd;border-radius:5px;padding:6px 10px;color:#41679b;font-size:12px}.quiet{background:#fff;border:1px solid var(--line);border-radius:6px;padding:7px 11px;color:#526178;text-decoration:none;display:inline-block}.primary{background:var(--blue);color:#fff;border:1px solid var(--blue);border-radius:6px;padding:9px 15px;font-weight:500}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}.metrics>div{padding:16px 20px;background:#fff;border:1px solid var(--line);border-radius:8px;display:flex;flex-direction:column;border-top:3px solid #c4d8f7}.metrics>div:first-child{border-top-color:#2679ee}.metrics span{font-size:13px;color:var(--muted);margin-bottom:4px}.metrics strong{font-size:25px;line-height:1.25;font-weight:600;font-variant-numeric:tabular-nums}.toolbar{display:flex;gap:10px;margin-bottom:14px}.search{flex:1;display:flex;align-items:center;background:#fff;border:1px solid var(--line);border-radius:6px;padding:0 12px;min-width:150px}.search span{font-size:22px;color:#8393a8;margin-right:10px}.search input{border:0;background:transparent;width:100%;outline:0;padding:11px 0}select{padding:9px 10px;border:1px solid var(--line);border-radius:6px;background:#fff;color:#4c5d74}.workspace{display:grid;grid-template-columns:300px minmax(300px,1fr) 280px;height:calc(100vh - 274px);min-height:450px;border:1px solid var(--line);background:#fff;border-radius:10px;overflow:hidden}.panel-title{display:flex;align-items:center;justify-content:space-between;padding:17px 18px;border-bottom:1px solid var(--line);min-height:64px;gap:10px}.panel-title h2{font-size:15px;margin:0;font-weight:600}.panel-title>span,.panel-title div>span{font-size:12px;color:var(--muted)}.list-panel,.thread-panel,.qa-panel,.scenario-panel,.simulation-chat,.trace-panel{display:flex;flex-direction:column;min-width:0;min-height:0}.list-panel{border-right:1px solid var(--line)}.qa-panel{border-left:1px solid var(--line);background:#fbfcfe}.conversation-list{overflow:auto;flex:1}.conversation-card{width:100%;text-align:left;background:#fff;border:0;border-bottom:1px solid #eff2f7;padding:15px 18px;color:var(--ink);display:block;border-left:3px solid transparent}.conversation-card:hover{background:#f6f9fd}.conversation-card.active{background:#eef5ff;border-left-color:var(--blue)}.card-top{display:flex;justify-content:space-between;gap:8px;align-items:center}.record-id{font-weight:600;font-size:14px;font-variant-numeric:tabular-nums}.card-desc{margin:7px 0;color:#5e6d84;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.card-bottom{display:flex;align-items:center;justify-content:space-between;color:#8b98aa;font-size:12px}.score{font-weight:600;color:#2a8a65;background:#e7f5ee;border-radius:4px;padding:2px 7px;font-size:12px}.score.low{color:#ba5a3b;background:#fff0e7}.tag{font-size:12px;padding:2px 6px;border-radius:4px;background:#edf1f6;color:#75869d;white-space:nowrap}.tag.blue{background:#e4eeff;color:#4776b5}.pagination{display:flex;align-items:center;justify-content:space-between;padding:12px;gap:8px;border-top:1px solid var(--line)}.pagination span{font-size:12px;color:var(--muted)}.conversation-meta{padding:12px 18px;display:flex;gap:8px;flex-wrap:wrap;font-size:12px;color:#8290a4}.thread-tabs{padding:0 18px;border-bottom:1px solid var(--line);display:flex;gap:20px}.thread-tabs button{background:transparent;border:0;padding:9px 0;color:#91a0b2;border-bottom:2px solid transparent}.thread-tabs .selected{color:var(--blue);border-bottom-color:var(--blue)}.messages{flex:1;overflow:auto;padding:20px 22px;background:#f8fafd}.message{display:flex;flex-direction:column;max-width:89%;margin-bottom:19px;align-items:flex-start}.message.agent{align-items:flex-end;margin-left:auto}.message.system{max-width:100%;align-items:center;margin:8px 0 16px}.message-label{font-size:12px;color:#8896a8;margin-bottom:5px}.bubble{font-size:15px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border:1px solid #e2e8f1;border-radius:0 10px 10px 10px;padding:10px 14px}.message.agent .bubble{background:#e7f0ff;border:1px solid #d9e7ff;border-radius:10px 0 10px 10px}.message.system .bubble{font-size:12px;color:#91a0b1;padding:0;border:0;background:transparent;text-align:center}.message-links{font-size:12px;margin-top:7px;display:flex;flex-wrap:wrap;gap:6px}.message-links a{color:#447bca}.empty{padding:44px 18px;text-align:center;color:#91a0b2;font-size:14px}.quality-reviews{overflow:auto;flex:1;padding:14px}.review{border:1px solid var(--line);background:#fff;border-radius:8px;padding:14px;margin-bottom:14px}.review-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.review-header strong{font-size:25px;font-weight:600;color:#3c7d66}.review-header strong.low{color:#c06140}.review-date{font-size:12px;color:#9aa6b5}.review-person{font-size:12px;color:#64738a;overflow-wrap:anywhere}.review-comment{font-size:14px;line-height:1.75;margin:13px 0;white-space:pre-wrap}.deductions{display:flex;flex-wrap:wrap;gap:5px}.deduction{background:#fff0eb;color:#b96947;padding:3px 6px;border-radius:4px;font-size:12px}.review-source{font-size:11px;color:#a2adbb;margin-top:12px}.raw-content{white-space:pre-wrap;overflow:auto;font:13px/1.7 ui-monospace,monospace;padding:16px;flex:1;margin:0}.all-fields{overflow:auto;padding:14px;flex:1}.field-row{display:grid;grid-template-columns:150px 1fr;gap:10px;padding:9px 0;border-bottom:1px solid var(--line);font-size:13px;overflow-wrap:anywhere}.field-row>span:first-child{color:var(--muted)}.sim-toolbar{display:flex;align-items:center;gap:10px;margin:0 0 16px}.sim-toolbar>span{flex:1;color:#75849a}.simulation-workspace{display:grid;grid-template-columns:310px minmax(300px,1fr) 280px;height:calc(100vh - 274px);min-height:500px;border:1px solid var(--line);border-radius:10px;overflow:hidden;background:#fff}.scenario-panel{border-right:1px solid var(--line)}.scenario-content,.state-content{padding:20px;overflow:auto;flex:1}.scenario-controls{border-top:1px solid var(--line);padding:16px;display:grid;gap:10px}.scenario-controls label{display:flex;align-items:center;justify-content:space-between;color:#7c8a9e;font-size:13px}.scenario-controls button{width:100%}.scenario-controls #createProfile{background:#fff;color:var(--blue);border-color:#cedffc}.section-caption{font-size:12px;color:#8b9bb0;margin:0 0 7px;letter-spacing:1px}.scenario-content h3{font-size:16px;margin:0 0 18px;line-height:1.7}.fact{border-left:2px solid #97b9ed;padding:0 0 0 11px;margin:14px 0;color:#536680;font-size:14px}.fact small{display:block;font-size:11px;color:#9aa9ba;margin-top:4px}.unknown{background:#f4f6f9;border-radius:6px;padding:9px 11px;margin:6px 0;color:#7e8c9f;font-size:13px}.style-copy{font-size:14px;color:#687b92}.trace-panel{border-left:1px solid var(--line);background:#fafcff}.composer{padding:15px 20px;border-top:1px solid var(--line)}.composer textarea{width:100%;resize:vertical;border:1px solid var(--line);border-radius:7px;padding:11px;background:#fcfdff;min-height:75px;max-height:220px;line-height:1.6}.composer>div{display:flex;justify-content:space-between;align-items:center;margin-top:9px;gap:10px}.composer span{font-size:12px;color:#91a0b1}.state-block{border-bottom:1px solid var(--line);padding:0 0 15px;margin-bottom:18px}.state-value{font-size:17px;font-weight:600;color:#376aa7}.trace-reason{font-size:14px;color:#61758e;line-height:1.8}.trace-ids{font-size:12px;color:#879cb6}.toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);padding:12px 20px;max-width:70vw;background:#233b5a;color:#fff;box-shadow:0 7px 30px #15263e33;border-radius:8px;z-index:10}.loading{padding:24px;color:#7395bd;text-align:center}.loading:before{content:'';display:inline-block;width:13px;height:13px;border:2px solid #bad2f5;border-top-color:#246fdb;border-radius:50%;animation:spin .8s linear infinite;margin-right:8px;vertical-align:-2px}@keyframes spin{to{transform:rotate(360deg)}}dialog{border:1px solid var(--line);border-radius:12px;max-width:700px;width:90vw;padding:24px;box-shadow:0 25px 90px #132b5044}dialog::backdrop{background:#10213766}.dialog-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:15px}.dialog-top h2{font-size:19px;margin:0}dialog textarea{width:100%;height:260px;padding:14px;border:1px solid var(--line);border-radius:7px}dialog p{line-height:1.8;color:#61748d}.history-row{width:100%;text-align:left;padding:12px;border:1px solid var(--line);background:#fff;margin-bottom:8px;border-radius:7px}.history-row small{display:block;color:var(--muted)}@media(min-width:1600px){.workspace{grid-template-columns:330px minmax(400px,1fr) 320px}.simulation-workspace{grid-template-columns:340px minmax(400px,1fr) 310px}}@media(max-width:1250px){.sidebar{width:155px}.brand{font-size:17px;gap:8px;margin-left:0}.brandmark{width:30px;height:32px}.brand div span{font-size:11px;letter-spacing:1px}main{margin-left:155px;padding:20px 16px}.workspace{grid-template-columns:260px minmax(240px,1fr) 230px}.simulation-workspace{grid-template-columns:270px minmax(250px,1fr) 220px}.panel-title{padding:14px 12px}.panel-title .primary{padding:7px 9px;font-size:12px}}@media(max-width:1000px){.sidebar{width:64px;padding:22px 7px}.brand{margin:0 0 35px 7px}.brand div,.nav span,.nav-label,.side-foot{display:none}.nav{justify-content:center;font-size:22px;padding:10px}main{margin-left:64px}.workspace{grid-template-columns:240px minmax(270px,1fr)}.qa-panel{grid-column:1/-1;border-left:0;border-top:1px solid var(--line);max-height:330px}.workspace{height:auto;min-height:calc(100vh - 274px)}.list-panel,.thread-panel{height:calc(100vh - 274px);min-height:450px}.quality-reviews{display:flex;gap:10px}.review{min-width:260px;max-width:330px}.simulation-workspace{grid-template-columns:270px minmax(270px,1fr);height:auto}.scenario-panel,.simulation-chat{height:calc(100vh - 274px);min-height:520px}.trace-panel{grid-column:1/-1;border-left:0;border-top:1px solid var(--line)}.state-content{display:flex;flex-wrap:wrap;gap:20px}.state-block{flex:1;min-width:150px}.model-badge{max-width:210px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}}@media(max-width:650px){body{font-size:14px}.sidebar{position:static;width:100%;height:54px;flex-direction:row;align-items:center;gap:5px;padding:6px 12px}.brand{margin:0 8px 0 0}.brandmark{height:29px;font-size:20px}.nav{width:auto;gap:6px;margin:0;font-size:15px;padding:6px 9px}.nav span{display:inline}main{margin:0;padding:15px 10px}.metrics{gap:8px;grid-template-columns:repeat(2,1fr)}.metrics>div{padding:11px 13px}.metrics strong{font-size:22px}header{margin-bottom:16px}.header-right{gap:4px}.model-badge{max-width:140px;font-size:10px}.header-right .quiet{display:none}h1{font-size:22px}.toolbar{flex-wrap:wrap}.search{flex-basis:100%}.toolbar select{flex:1;min-width:0;font-size:12px}.workspace{display:block}.list-panel{height:330px;border-right:0;border-bottom:1px solid var(--line)}.thread-panel{height:650px}.qa-panel{max-height:380px}.simulation-workspace{display:block}.scenario-panel{height:auto}.scenario-content{max-height:380px}.simulation-chat{height:630px}.sim-toolbar{flex-wrap:wrap}.sim-toolbar>span{flex-basis:100%}.thread-panel .panel-title{flex-wrap:wrap}.scenario-controls{grid-template-columns:1fr 1fr}.scenario-controls label{display:block}.scenario-controls select{width:100%;margin-top:5px}.field-row{grid-template-columns:100px 1fr}.composer{padding:12px}.composer span{font-size:11px}.toast{max-width:92vw;width:max-content}}

.review-fields{margin-top:14px;font-size:12px}.review-fields summary{cursor:pointer;color:var(--blue)}.review-fields .field-row{display:block;padding:9px 0}.review-fields .field-row span{display:block;overflow-wrap:anywhere;white-space:pre-wrap}.review-fields .field-row span:first-child{color:var(--muted);margin-bottom:4px}

.trace-panel .state-content{flex:1;min-height:0;overflow:auto}
.qa-score-panel{border-top:1px solid var(--line);padding:12px 14px 10px;background:#fff;flex:0 0 auto;max-height:390px;overflow:auto}
.qa-score-heading{display:flex;align-items:center;justify-content:space-between;gap:10px}
.qa-score-heading h3{font-size:14px;margin:0 0 3px}.qa-score-heading span{font-size:10px;color:var(--muted)}
.qa-score-heading strong{font-size:28px;color:#216bb6;font-variant-numeric:tabular-nums;line-height:1}.qa-score-heading strong.low{color:#bd573e}
.qa-status{font-size:10px;color:var(--muted);margin:7px 0 0;line-height:1.4}.qa-status.qa-error{color:#b74f3d}
.qa-radar svg{display:block;width:100%;max-height:190px;overflow:visible}
.qa-grid{stroke:#dde6f0;stroke-width:1;fill:none}.qa-area{fill:rgba(39,120,238,.16);stroke:#2778ee;stroke-width:2}
.qa-dot{fill:#2778ee;stroke:white;stroke-width:1.5}.qa-empty-dot{fill:#dde6f0}
.qa-axis-label{font-size:11px;fill:#526178;cursor:pointer}.qa-grid-label{font-size:8px;fill:#a1acba;pointer-events:none}
.qa-radar g{cursor:pointer;outline:none}.qa-radar g:focus .qa-axis-label,.qa-radar g:hover .qa-axis-label{fill:var(--blue);font-weight:600}
.qa-foot{display:flex;justify-content:space-between;align-items:center;gap:6px;font-size:9px;color:var(--muted)}.qa-foot button{font-size:10px;padding:4px 6px}
.qa-details{font-size:10px;color:var(--muted);margin-top:7px}.qa-details summary{cursor:pointer;color:#54769b}.qa-details>div{max-height:105px;overflow:auto;line-height:1.5}
.qa-tooltip{position:fixed;z-index:1000;width:310px;max-width:calc(100vw - 16px);max-height:420px;overflow:auto;background:#fff;border:1px solid #cfdded;border-radius:8px;box-shadow:0 8px 30px #10213726;padding:14px;font-size:12px;line-height:1.55;color:var(--ink)}
.qa-tooltip strong{display:block;font-size:14px}.qa-tooltip p{margin:6px 0}.qa-tooltip-meta{font-size:10px;color:var(--muted)}
.qa-tooltip-issue{margin-top:10px;padding-top:10px;border-top:1px solid var(--line)}.qa-tooltip-issue b{color:#b2543c}
.qa-tooltip blockquote{margin:8px 0;padding:7px 9px;background:#f4f7fb;border-left:3px solid #d2dff1;overflow-wrap:anywhere}
.qa-tooltip small{color:var(--muted);display:block;overflow-wrap:anywhere}
@media(max-width:1000px){.qa-score-panel{max-height:none}.qa-radar svg{max-width:350px;margin:auto}.trace-panel .state-content{max-height:320px}}
@media(max-width:650px){.qa-score-panel{padding:18px}.qa-radar svg{max-height:240px}.qa-foot{font-size:11px}.qa-score-heading span{font-size:12px}.qa-status{font-size:12px}.qa-details{font-size:12px}}

/* Quick checks remain categorical: no fabricated numerical QA score. */
.trace-panel{overflow:auto}.trace-panel .state-content{flex:0 0 auto;max-height:190px}
.quick-panel{padding:14px;border-top:1px solid var(--line);background:#fff;flex:0 0 auto}
.quick-heading{display:flex;align-items:center;justify-content:space-between;gap:8px}.quick-heading h3{margin:0;font-size:14px}.quick-heading h3 span{font-size:10px;color:#8c7545;background:#fbf3df;padding:3px 5px;border-radius:3px}.quick-heading strong{font-size:15px;color:#a36425}
.quick-note{font-size:10px;color:var(--muted);line-height:1.6;margin:6px 0}.quick-dimensions{display:grid;gap:5px;margin:10px 0}.quick-dimension{border:1px solid var(--line);border-radius:5px;font-size:11px;background:#fafbfc}.quick-dimension>summary{padding:7px;display:flex;justify-content:space-between;cursor:pointer;gap:5px}.quick-dimension b{font-weight:500;color:#7f8b9b}.quick-dimension.review{border-color:#e8c995;background:#fff9ec}.quick-dimension.review b{color:#99661e}.quick-dimension.quiet b{color:#3c739d}.quick-dimension p{margin:7px;line-height:1.6}.quick-source{margin:7px;border-top:1px solid var(--line);padding-top:6px}.quick-source summary{cursor:pointer;color:#526178}.quick-source pre{white-space:pre-wrap;overflow-wrap:anywhere;font:inherit;max-height:200px;overflow:auto;padding:5px;background:#fff}.quick-context{font-size:10px;color:#708299;line-height:1.6}.quick-context summary{cursor:pointer}.quick-context blockquote{margin:6px 0;padding:6px;border-left:2px solid #ccdcec;max-height:100px;overflow:auto;overflow-wrap:anywhere}.qa-detailed{flex:0 0 auto;background:#fff;border-top:1px solid var(--line)}.qa-detailed>summary{font-size:12px;padding:12px 14px;color:#497399;cursor:pointer}.qa-detailed .qa-score-panel{max-height:none;border-top:0}.quick-panel button{font-size:11px;padding:5px}
@media(max-width:1000px){.trace-panel .state-content{max-height:250px}.quick-panel{padding:18px}.quick-dimensions{grid-template-columns:repeat(2,minmax(0,1fr))}.quick-dimension{font-size:12px}.quick-note,.quick-context{font-size:11px}}

/* Persisted AI service/dialogue simulations and the shared record catalogue. */
.ai-simulation-workspace{display:grid;grid-template-columns:260px minmax(340px,1fr) 320px;border:1px solid var(--line);border-radius:12px;background:#fff;overflow:hidden;height:calc(100vh - 190px);min-height:560px}.ai-simulation-workspace .scenario-panel{overflow:auto}.ai-scenario-controls{padding:18px;display:grid;gap:16px}.ai-scenario-controls label{display:grid;gap:8px;font-size:12px;color:#58687d}.ai-scenario-controls select,.ai-scenario-controls input{box-sizing:border-box;border:1px solid var(--line);border-radius:7px;padding:10px;width:100%;background:#fff;color:var(--ink);font:inherit}.sim-note{font-size:12px;color:var(--muted);line-height:1.7;overflow-wrap:anywhere;margin:7px 0}.sim-identity{padding:10px 18px;background:#f7f9fc;display:flex;align-items:center;flex-wrap:wrap;gap:8px;color:var(--muted);font-size:11px;border-bottom:1px solid var(--line)}.sim-identity code{font-size:11px;overflow-wrap:anywhere;color:#425675}.sim-identity button{padding:3px 6px}.sim-error-banner{margin:10px 14px;padding:10px 12px;background:#fff3ef;color:#a94d39;border-radius:7px;font-size:12px;line-height:1.7;overflow-wrap:anywhere}.dialogue-controls{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:16px;border-top:1px solid var(--line);background:#fff}.dialogue-controls p{flex-basis:100%;margin:0}.sim-export-actions{display:flex;gap:8px;flex-wrap:wrap;padding:10px 16px;border-top:1px solid var(--line);background:#fcfdff}.sim-export-actions button{font-size:11px}.sim-turn-trace{margin-top:8px;font-size:11px;color:var(--muted);text-align:left;max-width:100%;min-width:0}.sim-turn-trace summary{cursor:pointer;line-height:1.7}.sim-turn-trace pre{max-height:250px;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;background:#f2f5fa;border:1px solid var(--line);border-radius:6px;padding:10px;font-size:10px;line-height:1.7;color:#52627c}.sim-ai-qa{min-width:0;min-height:0;display:flex;flex-direction:column;background:#f9fbfe;border-left:1px solid var(--line)}.sim-qa-disclaimer{margin:0;padding:12px 16px;font-size:11px;line-height:1.7;color:var(--muted);border-bottom:1px solid var(--line)}.sim-qa-content{overflow:auto;padding:14px;flex:1}.sim-qa-card{padding:14px;background:#fff;border:1px solid var(--line);border-radius:8px;margin-bottom:12px;font-size:12px;line-height:1.7;overflow-wrap:anywhere}.sim-qa-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.sim-qa-heading>span{font-size:11px;color:var(--muted)}.sim-qa-heading>strong{font-size:20px;color:var(--blue)}.sim-qa-heading>strong.low{color:#d56c3c}.sim-qa-dimension{border-top:1px solid var(--line);padding:8px 0}.sim-qa-dimension summary{cursor:pointer}.sim-qa-dimension strong{float:right;color:#51667f;font-size:11px}.sim-qa-issue{padding:10px;background:#f8fafc;margin-top:8px}.sim-qa-issue blockquote{border-left:3px solid #ccd8eb;padding-left:9px;margin:8px 0;color:#586c86}.sim-error{color:#b3513d}.records-panel{border:1px solid var(--line);border-radius:12px;background:#fff;overflow:hidden}.simulation-records{min-height:220px}.simulation-record{padding:20px;display:flex;justify-content:space-between;gap:24px;border-bottom:1px solid var(--line)}.simulation-record:last-child{border-bottom:0}.simulation-record-main{min-width:0}.simulation-record h3{font-size:15px;line-height:1.6;margin:10px 0}.simulation-record code{font-size:11px;color:#667995;overflow-wrap:anywhere}.record-tags{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:11px;color:var(--muted)}.record-actions{display:flex;flex-direction:column;gap:7px;min-width:115px;justify-content:center}.records-panel .pagination{padding:16px}.ai-simulation-workspace .composer>button{margin-top:9px;font-size:11px}.ai-simulation-workspace .message{max-width:92%}
@media(min-width:1600px){.ai-simulation-workspace{grid-template-columns:300px minmax(400px,1fr) 370px}}
@media(max-width:1250px){.ai-simulation-workspace{grid-template-columns:225px minmax(310px,1fr)}.sim-ai-qa{grid-column:1/-1;max-height:430px;border-left:0;border-top:1px solid var(--line)}.ai-simulation-workspace{height:auto}.ai-simulation-workspace .simulation-chat{height:650px}.sim-qa-content{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.sim-qa-card{margin:0}}
@media(max-width:650px){.sidebar{overflow-x:auto}.sidebar .nav{flex:0 0 44px}.ai-simulation-workspace{display:flex;flex-direction:column}.ai-simulation-workspace .simulation-chat{height:680px;flex:none;border-top:1px solid var(--line)}.ai-scenario-controls{grid-template-columns:1fr 1fr}.ai-scenario-controls label:first-child,.ai-scenario-controls>p{grid-column:1/-1}.sim-qa-content{display:block}.sim-qa-card{margin-bottom:12px}.simulation-record{padding:16px;flex-direction:column;gap:12px}.record-actions{flex-direction:row;justify-content:flex-start;flex-wrap:wrap}.sim-identity code{font-size:10px}.dialogue-controls button{font-size:12px}}

/* Jeff+rule execution summaries and free-form customer chat. */
.free-customer-controls{display:flex;gap:16px;align-items:center;margin:12px 0;font-size:12px;color:var(--muted)}
.customer-workspace{grid-template-columns:minmax(320px,1.2fr) minmax(280px,1fr) minmax(260px,.9fr);height:calc(100vh - 230px)}
.dialogue-workspace{grid-template-columns:210px minmax(320px,1.2fr) minmax(270px,1fr) minmax(260px,.9fr)}
.sim-ai-state{display:flex;flex-direction:column;min-height:0;min-width:0;background:#f8fbfa;border-left:1px solid var(--line)}
.ai-detail-steps{padding-left:20px;margin:12px 0;line-height:1.8;color:#425675}
.ai-detail-steps li{margin-bottom:14px}.ai-detail-steps p{margin:4px 0;white-space:pre-wrap}
.ai-step-heading{display:flex;align-items:baseline;justify-content:space-between;gap:8px;flex-wrap:wrap}.ai-step-time{color:var(--muted);font-size:11px;font-variant-numeric:tabular-nums}.ai-step-status{color:var(--muted);font-size:11px}.ai-total-time{padding:9px;background:#f7f9fc;border-radius:6px}.ai-step-tool{margin:6px 0}.ai-step-io{border:1px solid var(--line);border-radius:6px;padding:8px;margin-top:8px;max-width:100%;min-width:0}.ai-step-io summary,.ai-final-reply summary{cursor:pointer;color:var(--blue)}.ai-step-io h4{margin:10px 0 5px}.ai-record-fields{margin:4px 0}.ai-record-fields>div{border-top:1px solid var(--line);padding:5px 0}.ai-record-fields dt{color:var(--muted);font-size:11px}.ai-record-fields dd{margin:2px 0 2px 8px;white-space:pre-wrap;overflow-wrap:anywhere}.ai-record-list{padding-left:16px;margin:3px 0}.ai-record-list li{margin-bottom:6px}.ai-final-reply p{white-space:pre-wrap;overflow-wrap:anywhere}
.sop-link{display:inline-block;color:#246caa;font-size:11px;margin:3px 4px 3px 0;overflow-wrap:anywhere}
.ai-issue-state{border-top:1px solid var(--line);padding-top:12px;margin-top:12px}.ai-issue-state p{margin:5px 0}
.sim-ai-state h3{font-size:13px;margin-top:0}.thread-panel .panel-title{flex-wrap:wrap;gap:8px}
.rules-page{max-width:960px;margin:30px auto;padding:24px;background:white;border-radius:12px}.rule-text{white-space:pre-wrap;line-height:1.9}
@media(max-width:1400px){.dialogue-workspace{grid-template-columns:190px minmax(310px,1fr) minmax(270px,1fr)}.dialogue-workspace .sim-ai-qa{grid-column:1/-1;max-height:430px}}
@media(max-width:1100px){.customer-workspace{grid-template-columns:minmax(310px,1fr) minmax(280px,1fr);height:auto}.customer-workspace .sim-ai-qa{grid-column:1/-1}.sim-ai-state{max-height:650px}.sim-ai-state .sim-qa-content{display:block}}
@media(max-width:750px){.customer-workspace,.dialogue-workspace{display:flex;flex-direction:column;height:auto}.sim-ai-state{border-left:0;border-top:1px solid var(--line);max-height:600px}.free-customer-controls{align-items:flex-start}.rules-page{margin:12px;padding:18px}}
.ai-step>summary,.sim-qa-card>summary{cursor:pointer}.ai-call-input{margin:10px 0}.ai-call-input summary{cursor:pointer;color:#376aa7}.ai-call-input pre{max-height:420px;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere;font:12px/1.7 ui-monospace,monospace;background:#f2f5fa;border:1px solid var(--line);border-radius:6px;padding:12px;color:#425675}

/* Role-based training navigation and separate, collapsed tool groups. */
.nav-icon,.nav-chevron{width:20px;height:20px;flex:none;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.sidebar{overflow-y:auto}
.sidebar .nav{align-items:center;white-space:nowrap}
.sidebar a.nav{text-decoration:none}
.nav-group{margin-top:24px;padding-top:18px;border-top:1px solid #2b3e55}
.nav-group>summary{display:flex;align-items:center;gap:10px;padding:10px 8px;list-style:none;cursor:pointer;color:#94a9c4;font-size:13px;border-radius:8px}
.nav-group>summary::-webkit-details-marker{display:none}
.nav-group>summary:focus-visible{outline:3px solid #8ebbff;outline-offset:2px}
.nav-group>summary:hover,.nav-group.active>summary{color:#fff;background:#1c324d}
.nav-chevron{width:14px;height:14px;margin-left:auto;transition:transform .15s}
.nav-group[open]>summary .nav-chevron{transform:rotate(90deg)}
.nav-group nav{margin-top:10px}
.nav-group .nav{font-size:13px;padding:11px 10px}
@media(min-width:651px) and (max-width:1000px){.sidebar{width:155px;padding:22px 12px}.sidebar .nav span,.sidebar .nav-label{display:inline}.sidebar .nav{justify-content:flex-start;font-size:14px;padding:10px}.operator-nav .nav-label{display:block}.nav-group .nav{font-size:13px}main{margin-left:155px}}
@media(max-width:650px){.sidebar{height:auto;min-height:54px;overflow:visible;position:relative;gap:8px;padding:8px 10px;flex-wrap:wrap}.sidebar .brand{display:none}.operator-nav{display:flex;gap:4px}.sidebar .nav{flex:none;font-size:13px;padding:8px;gap:6px}.sidebar .nav span{display:inline}.nav-group{margin:0 0 0 auto;padding:0;border:0}.nav-group>summary{padding:8px 6px;gap:6px;font-size:12px}.nav-group>summary>.nav-icon{display:none}.nav-group nav{position:absolute;right:10px;top:100%;z-index:5;min-width:170px;background:var(--nav);padding:10px;border:1px solid #2b3e55;border-radius:8px;box-shadow:0 8px 24px #10213733;margin:4px 0 0}.nav-group .nav{width:100%;margin:0 0 4px}}

/* Customer chat keeps diagnostics in optional right-hand drawers. */
.customer-workspace{grid-template-columns:minmax(0,1fr) auto auto;height:calc(100vh - 140px);min-height:560px}
.customer-workspace .simulation-chat{height:auto;min-width:0}
.customer-chat-heading{gap:12px;flex-wrap:wrap}
.customer-chat-heading>span{font-size:12px;color:var(--muted)}
.customer-session-actions{display:flex;gap:8px;margin-left:auto}
.customer-workspace .composer>div{justify-content:flex-end;gap:12px}
.customer-workspace .composer #customerHint:empty{display:none}
.customer-workspace .sim-export-actions{align-items:center}
.customer-workspace .sim-identity{padding:0;border:0;background:transparent;min-width:0}
.customer-drawer{position:relative;width:44px;max-height:none;grid-column:auto;border-left:1px solid var(--line);border-top:0;display:block}
.customer-drawer[open]{width:clamp(260px,24vw,360px);height:100%;min-height:0;overflow:hidden;display:block}
.customer-drawer-toggle{list-style:none;cursor:pointer;display:flex;align-items:center;gap:10px;padding:16px 12px;font-size:13px;font-weight:600;color:#425675;writing-mode:vertical-rl}
.customer-drawer-toggle::-webkit-details-marker{display:none}
.customer-drawer-toggle:focus-visible{outline:3px solid #8ebbff;outline-offset:-3px}
.customer-drawer[open]>.customer-drawer-toggle{height:56px;writing-mode:horizontal-tb;border-bottom:1px solid var(--line);justify-content:space-between}
.customer-drawer[open] .drawer-arrow{transform:rotate(180deg)}
.customer-drawer:not([open])>.customer-drawer-body{display:none}
.customer-drawer-body{position:absolute;inset:56px 0 0;display:flex;flex-direction:column;min-height:0;overflow:hidden}
.customer-drawer-body .sim-qa-content{display:block;min-height:0;overflow-y:auto;scrollbar-gutter:stable;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#aab6c8 #edf1f6}.customer-drawer-body .sim-qa-disclaimer{flex-shrink:0}
@media(max-width:1100px){.customer-workspace{display:flex;flex-direction:column;height:auto;min-height:0}.customer-workspace .simulation-chat{height:calc(100dvh - 150px);min-height:480px}.customer-drawer,.customer-drawer[open]{width:100%;border-left:0;border-top:1px solid var(--line)}.customer-drawer-toggle{writing-mode:horizontal-tb;justify-content:space-between}.customer-drawer-body{max-height:520px}.customer-drawer .drawer-arrow{transform:rotate(-90deg)}.customer-drawer[open] .drawer-arrow{transform:rotate(90deg)}.customer-session-actions{gap:5px}.customer-session-actions button{padding:7px 9px}.customer-workspace .sim-identity code{font-size:10px}}
.customer-workspace .customer-drawer{grid-column:auto;max-height:none}

.customer-drawer-toggle{ text-orientation:upright }.drawer-arrow{writing-mode:horizontal-tb;line-height:1}.customer-session-actions button{white-space:nowrap}

/* Source selection and scenario preparation stay separate from the current chat. */
.agent-workspace{grid-template-columns:360px minmax(320px,1fr) 280px;height:calc(100vh - 140px);min-height:620px}
.case-preparation{display:flex;flex-direction:column;min-height:0;overflow:auto}
.case-preparation .panel-title{flex:none;padding:16px}
.case-preparation .panel-title h2{font-size:14px;line-height:1.6}
.case-search{display:flex;gap:7px;padding:12px 14px;border-bottom:1px solid var(--line)}
.case-search input{min-width:0;flex:1;padding:8px 9px;border:1px solid var(--line);border-radius:6px;font:inherit;font-size:12px}
.case-search button{padding:7px 10px;font-size:12px}
.case-groups{flex:1 0 240px;max-height:40vh;overflow:auto;border-bottom:1px solid var(--line)}
.case-category-heading{display:flex;justify-content:space-between;gap:8px;width:100%;padding:12px 14px;border:0;border-bottom:1px solid var(--line);background:#f7f9fc;color:var(--ink);font-size:12px;text-align:left}
.case-category-heading[aria-expanded=true]{color:var(--blue);background:#edf4ff}
.case-category-heading>span:last-child{color:var(--muted);font-size:11px}
.case-groups .conversation-card{padding:12px 14px}
.case-pagination{display:flex;gap:5px;align-items:center;justify-content:space-between;padding:10px;font-size:10px;color:var(--muted)}
.case-pagination button{font-size:10px;padding:6px}
.case-selected{padding:12px 14px 0;font-size:12px;color:#586c86;overflow-wrap:anywhere}
.case-preparation .scenario-controls{flex:none;padding:14px;gap:9px;border-top:0}
.case-preparation .scenario-controls button{white-space:normal;font-size:12px}
.case-preparation .scenario-content{flex:none;overflow:visible;padding:16px;border-top:1px solid var(--line);max-height:none}
.case-preparation .scenario-content .empty{padding:20px 0}
.case-preview{position:fixed;inset:100px 24px 28px 576px;margin:0;width:auto;max-width:760px;height:auto;max-height:none;padding:0;border:1px solid var(--line);border-radius:12px;box-shadow:0 14px 48px #17233733;background:#f7f9fc;z-index:10;color:var(--ink)}
.case-preview[open]{display:flex;flex-direction:column}
.case-preview .panel-title{flex:none;background:#fff}
.case-preview .messages{flex:1;min-height:0;overflow:auto}
.case-preview::backdrop{background:#17233766}
.agent-workspace .simulation-chat{height:auto;min-height:0}
@media(max-width:1350px){.agent-workspace{grid-template-columns:330px minmax(300px,1fr)}.agent-workspace .trace-panel{grid-column:1/-1}.agent-workspace{height:auto}.agent-workspace .simulation-chat{height:740px}.case-preparation{max-height:740px}.case-preview{left:546px}}
@media(max-width:1100px){.case-preview{inset:0;margin:auto;width:calc(100vw - 40px);max-width:760px;height:calc(100dvh - 60px);max-height:900px}}
@media(max-width:750px){.agent-workspace{display:flex;flex-direction:column;min-height:0}.case-preparation{max-height:720px}.case-groups{max-height:300px;flex-basis:180px}.agent-workspace .simulation-chat{height:600px}.case-preview{width:calc(100vw - 20px);height:calc(100dvh - 30px)}.case-preparation .scenario-controls{display:grid;grid-template-columns:1fr 1fr}.case-preparation .scenario-controls button{grid-column:1/-1}}
.case-groups #caseResults{max-height:300px;overflow:auto}
.case-pagination{position:sticky;bottom:0;background:#fff;border-top:1px solid var(--line)}
.profile-source{font-size:11px;color:var(--blue);margin-bottom:16px;padding-bottom:10px;border-bottom:1px solid var(--line);overflow-wrap:anywhere}

.profile-details{border-top:1px solid var(--line);padding:10px 0}
.profile-details summary{cursor:pointer;color:#687b92;font-size:13px}
.profile-details summary:focus-visible{outline:3px solid #8ebbff;outline-offset:2px}

/* Dialogue setup stays above the conversation and its collapsed inspection drawers. */
.dialogue-setup{grid-template-columns:minmax(200px,1fr) minmax(150px,.65fr) 130px auto;align-items:end;padding:16px 18px;margin-bottom:14px;background:#fff;border:1px solid var(--line);border-radius:12px;gap:16px}
.dialogue-setup button{min-height:40px;white-space:nowrap}
.dialogue-workspace{grid-template-columns:minmax(0,1fr) auto auto;height:calc(100dvh - 242px);min-height:520px}
.dialogue-workspace .simulation-chat{height:auto;min-height:0;min-width:0}
.dialogue-workspace .panel-title{min-height:62px;gap:12px;flex:none}
.dialogue-workspace .simulation-chat .panel-title{flex-wrap:wrap}
.dialogue-workspace .simulation-chat .panel-title>span{font-size:12px;color:var(--muted);margin-left:auto}
.dialogue-workspace .panel-title>span:empty,.dialogue-controls p:empty{display:none}
.dialogue-workspace .sim-ai-state,.dialogue-workspace .sim-ai-qa{grid-column:auto;max-height:none}
.dialogue-workspace .sim-qa-content{display:block;min-height:0}
.dialogue-workspace .sim-qa-card{margin-bottom:12px}
.dialogue-workspace .messages{overscroll-behavior:contain}
.dialogue-controls{padding:12px 16px}
.dialogue-controls button{white-space:nowrap}
.dialogue-controls #dialogueFinish{margin-left:auto}
.dialogue-workspace .sim-export-actions{align-items:center}
.dialogue-workspace .sim-identity{padding:0;border:0;background:transparent;min-width:0;flex-basis:100%}
@media(max-width:1200px){.dialogue-workspace{display:flex;flex-direction:column;height:auto;min-height:0}.dialogue-workspace .simulation-chat{height:calc(100dvh - 260px);min-height:480px}.dialogue-workspace .customer-drawer,.dialogue-workspace .customer-drawer[open]{width:100%;border-left:0;border-top:1px solid var(--line);max-height:none}.dialogue-workspace .customer-drawer-toggle{writing-mode:horizontal-tb;justify-content:space-between}.dialogue-workspace .customer-drawer-body{max-height:520px}.dialogue-workspace .drawer-arrow{transform:rotate(-90deg)}.dialogue-workspace .customer-drawer[open] .drawer-arrow{transform:rotate(90deg)}}
@media(max-width:750px){.dialogue-setup{grid-template-columns:1fr 1fr;padding:14px;gap:12px}.dialogue-setup label:first-child{grid-column:1/-1}.dialogue-setup label{min-width:0}.dialogue-setup button{grid-column:1/-1}.dialogue-workspace{display:flex;flex-direction:column}.dialogue-workspace .simulation-chat{height:calc(100dvh - 160px);min-height:460px}.dialogue-workspace .sim-ai-state,.dialogue-workspace .sim-ai-qa{border-left:0;max-height:520px}.dialogue-workspace .panel-title{padding:12px}.dialogue-controls{padding:12px;gap:6px}.dialogue-controls button{padding:9px 10px;font-size:12px}.dialogue-workspace .sim-export-actions{padding:10px 12px}}

/* Bound native details content independently of its internal browser wrapper. */
@media(max-width:1100px){.customer-workspace .customer-drawer[open]{height:min(620px,75dvh)}.customer-workspace .customer-drawer-body{max-height:none}}
@media(max-width:1200px){.dialogue-workspace .customer-drawer[open]{height:min(620px,75dvh);max-height:none}.dialogue-workspace .customer-drawer-body{max-height:none}}
/* Rehearsal facts stay beside the operator heading and wrap on narrow screens. */
.page-heading{display:flex;align-items:center;flex-wrap:wrap;gap:14px}
.customer-facts{display:flex;align-items:center;flex-wrap:wrap;gap:14px;font-size:14px}
.customer-facts label{display:inline-flex;align-items:center;gap:6px;white-space:nowrap;cursor:pointer}
.customer-facts input{width:16px;height:16px;margin:0;accent-color:var(--blue)}
.customer-facts.locked{color:var(--muted);opacity:.65}
.customer-facts.locked label{cursor:default}
.profile-form{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;padding:20px}.profile-form label{display:flex;flex-direction:column;gap:6px}.profile-form input,.profile-form textarea{padding:10px;min-width:0;border:1px solid #d2dce5;border-radius:5px}#customerProfileInfo{padding:8px 16px}#customerProfileInfo pre{white-space:pre-wrap;max-height:180px;overflow:auto}@media(max-width:750px){.profile-form{grid-template-columns:1fr}}

/* Persisted Case state lives below the independent QA readout. */
.case-panel{border-top:1px solid var(--line);margin-top:18px;padding-top:16px;color:var(--ink);font-size:13px;line-height:1.65;overflow-wrap:anywhere}
.case-heading{display:flex;align-items:center;justify-content:space-between;gap:10px}.case-heading h3{font-size:14px;margin:0}.case-heading span{font-size:12px;color:var(--muted)}
.case-phase{color:var(--blue);font-weight:600;margin:10px 0}.case-panel dl{margin:0}.case-field{padding:8px 0;border-bottom:1px solid var(--line)}.case-field dt{font-size:12px;color:var(--muted)}.case-field dd{margin:3px 0 0}.case-panel details{margin-top:12px}.case-panel summary{color:var(--blue);cursor:pointer}.case-thinking{margin-top:14px;padding:10px 12px;background:#eef4fc;border-radius:7px}.case-thinking p{font-size:12px;margin:5px 0 0}.case-thinking strong{font-weight:500}

/* Fixed Case groups keep empty fields visible across every processing cycle. */
.case-group{border-top:1px solid var(--line);padding-top:10px}.case-group>summary{font-weight:600}.case-group .case-values{margin:4px 0;padding-left:14px}.case-group dl.case-values{padding-left:10px;border-left:2px solid var(--line)}.case-values>.case-field:last-child{border-bottom:0}.case-values li{padding:4px 0}.case-field dd{white-space:pre-wrap;min-width:0}.case-empty{color:var(--muted)}.case-raw pre{white-space:pre-wrap;overflow-wrap:anywhere;max-width:100%;font-size:11px;line-height:1.6}
/* Configuration pages share compact headings and bounded editing surfaces. */
.settings-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 22px;border-bottom:1px solid var(--line)}
.settings-heading h2{margin:0;font-size:16px}.settings-heading span{font-size:12px;color:var(--muted);overflow-wrap:anywhere}
.business-settings{padding:0;max-width:1100px;overflow:hidden}
.business-column-head,.business-fallback-row{display:grid;grid-template-columns:150px minmax(0,1fr) 115px;align-items:center;gap:20px;padding:14px 22px}
.business-column-head{background:#f8fafc;font-size:12px;color:var(--muted)}
.business-fallback-row{border-top:1px solid var(--line)}.business-fallback-row>label:first-child{font-weight:600}
.business-fallback-row select{width:100%;min-width:0;border:1px solid #d2dce5;border-radius:7px;padding:9px 12px;background:#fff;color:var(--ink)}
.business-intent-option{display:flex;gap:8px;align-items:center;font-size:13px;white-space:nowrap;font-weight:400}
.business-intent-option input{width:16px;height:16px;margin:0;accent-color:var(--blue)}
.business-settings-actions{display:flex;align-items:center;gap:10px;padding:16px 22px;border-top:1px solid var(--line);background:#fafbfd;margin:0}
.profiles-toolbar{display:flex;align-items:center;flex-wrap:wrap;gap:10px;margin-bottom:18px}.profiles-toolbar span{font-size:12px;color:var(--muted)}
.profiles-workspace{display:grid;grid-template-columns:280px minmax(0,1fr);gap:20px;max-width:1200px;align-items:start}
.profiles-list,.profiles-editor{min-width:0;overflow:hidden}.profiles-list .settings-heading{padding:18px 16px}
#profileRows{max-height:690px;overflow:auto;padding:8px}
.profile-card{display:flex;flex-direction:column;gap:5px;width:100%;padding:14px;text-align:left;border:1px solid transparent;border-radius:8px;background:#fff;color:var(--ink);margin-bottom:4px;overflow-wrap:anywhere}
.profile-card:hover{background:#f4f7fb}.profile-card.selected{background:#edf4ff;border-color:#c6dbfb}.profile-card strong{font-size:14px}.profile-card span{color:#64758b;font-size:12px}.profile-card .profile-card-meta{color:var(--muted)}
.profiles-editor .profile-form{display:block;padding:0}
.profile-form fieldset{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 18px;border:0;border-bottom:1px solid var(--line);margin:0;padding:18px 22px 22px;min-width:0}
.profile-form legend{grid-column:1/-1;width:100%;padding:0;margin-bottom:14px;font-size:13px;font-weight:600;color:#526178}
.profile-form label{display:flex;flex-direction:column;gap:6px;font-size:12px;color:#526178;min-width:0}
.profile-form input,.profile-form textarea{width:100%;padding:9px 11px;min-width:0;border:1px solid #d2dce5;border-radius:7px;color:var(--ink);background:#fff;font-size:14px}.profile-form textarea{resize:vertical}
.profile-form .profile-wide{grid-column:1/-1}.profile-form .profile-check{flex-direction:row;align-items:center;gap:8px}.profile-form .profile-check input{width:16px;height:16px;margin:0;accent-color:var(--blue)}
.profile-actions{display:flex;gap:10px;padding:16px 22px;background:#fafbfd}.profile-actions #profileDisable{margin-left:auto;color:#a04747}
@media(max-width:1000px){.profiles-workspace{grid-template-columns:230px minmax(0,1fr)}.business-column-head,.business-fallback-row{grid-template-columns:100px minmax(0,1fr) 85px;gap:12px}}
@media(max-width:750px){.profiles-workspace{grid-template-columns:1fr}#profileRows{max-height:260px}.settings-heading{padding:16px;flex-wrap:wrap}.profile-form fieldset{padding:16px;gap:12px}.profile-actions{padding:16px}.profiles-toolbar{gap:8px}.business-column-head{display:none}.business-fallback-row{grid-template-columns:minmax(0,1fr) auto;padding:16px;gap:10px}.business-fallback-row select{grid-column:1/-1;grid-row:2}.business-fallback-row .business-intent-option{grid-column:2;grid-row:1}.business-settings-actions{padding:16px}}
@media(max-width:420px){.profile-form fieldset{grid-template-columns:1fr}}

/* Customer setup and reply activity belong to the conversation surface. */
.customer-setup{display:grid;grid-template-columns:minmax(180px,1fr) minmax(230px,1fr) auto;gap:20px;align-items:end;padding:18px 20px;border-bottom:1px solid var(--line);background:#fff;flex:none}
.customer-setup>label{display:flex;flex-direction:column;gap:8px;min-width:0;font-size:13px;font-weight:500;color:#526178}
.customer-setup select{width:100%;min-width:0;max-width:none;height:40px;border-color:#d2dce5;font-size:14px;color:var(--ink)}
.customer-operator{display:flex;align-items:center;gap:8px;min-width:0}.customer-operator select{flex:1}.customer-operator button{flex:none}
.customer-setup-actions{display:flex;align-items:center;gap:8px}.customer-setup .quiet{height:40px;padding:9px 12px;font-size:14px;white-space:nowrap}
.customer-typing{display:flex;align-items:center;justify-content:flex-end;gap:10px;flex:none;padding:8px 20px 12px;background:#f7f9fc;color:#64758b;font-size:12px}
.typing-dots{display:inline-flex;align-items:center;gap:5px;padding:12px 14px;border-radius:12px;background:#e8f1ff}
.typing-dots i{width:6px;height:6px;background:#6c91bf;border-radius:50%;animation:customer-typing 1.2s infinite ease-in-out}
.typing-dots i:nth-child(2){animation-delay:.15s}.typing-dots i:nth-child(3){animation-delay:.3s}
@keyframes customer-typing{0%,60%,100%{opacity:.4;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}
@media(prefers-reduced-motion:reduce){.typing-dots i{animation:none;opacity:.8}}
@media(max-width:1350px){.customer-setup{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}.customer-setup-actions{grid-column:1/-1;justify-content:flex-end}}
@media(max-width:650px){.customer-setup{grid-template-columns:1fr;padding:14px;gap:14px}.customer-setup-actions{grid-column:auto}.customer-typing{padding-right:14px}}

@media(max-width:1100px){.customer-workspace .simulation-chat{height:auto;min-height:650px}.customer-workspace #customerMessages{min-height:240px}}

.customer-drawer-toggle .drawer-title{font-size:13px;line-height:1.5;letter-spacing:.04em}
.customer-drawer-toggle .drawer-ai{text-combine-upright:all;letter-spacing:0;margin-inline:.25em}

.f7f-message-image{display:block;max-width:100%;max-height:360px;object-fit:contain}

.customer-setup{grid-template-columns:minmax(180px,280px) minmax(240px,350px) minmax(180px,240px);justify-content:start;gap:18px;padding:14px 18px}
.customer-chat-heading{min-height:42px;padding:10px 18px}
.message-images{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px}.message-images:only-child{margin-top:0}
.message-image-link{display:block}.f7f-message-image{max-width:min(320px,100%);max-height:300px;border-radius:10px;object-fit:contain;background:#edf1f5}
.message-text{white-space:pre-wrap}.image-picker{display:inline-flex;align-items:center;cursor:pointer;white-space:nowrap}.image-picker:focus-within{outline:2px solid #3177d3}
.image-selections{display:flex;gap:10px;flex-wrap:wrap;padding:0 18px}.image-selections:not(:empty){padding-top:12px;padding-bottom:8px}
.image-selection{display:flex;align-items:center;gap:8px;font-size:12px;max-width:260px}.image-selection img{width:52px;height:52px;object-fit:cover;border-radius:7px}.image-selection span{max-width:100px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:900px){.customer-setup{grid-template-columns:repeat(2,minmax(0,1fr))}.customer-setup-actions .quiet{padding:8px 10px}}
@media(max-width:600px){.customer-setup{grid-template-columns:minmax(0,1fr);gap:10px}.f7f-message-image{max-width:100%}}

.page-heading{flex-wrap:wrap}.page-heading #customerHeaderActions{gap:6px;margin-left:12px}.page-heading #customerHeaderActions .quiet{padding:8px 10px;font-size:13px}header #customerProfileInfo{position:relative;padding:6px 0;font-size:13px;color:#526178}header #customerProfileInfo summary{cursor:pointer}header #customerProfileSnapshot{position:absolute;top:24px;left:0;width:min(420px,80vw);max-height:300px;overflow:auto;white-space:pre-wrap;padding:16px;border:1px solid var(--line);border-radius:8px;background:white;z-index:25;box-shadow:0 8px 24px #10223518}
@media(max-width:900px){.page-heading #customerHeaderActions{margin-left:0}.page-heading{gap:10px}header{flex-wrap:wrap}.header-right #customerFinish{display:inline-block}}

.image-picker,.mobile-image-picker{position:relative}.image-file{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}

.f7f-message-image{height:auto}

.sim-message .qiyu-bubble{display:flex;align-items:center;gap:10px;max-width:100%;white-space:normal}
.qiyu-message-content{min-width:0;white-space:pre-wrap;overflow-wrap:anywhere}
.qiyu-source-logo{display:block;width:20px;height:18px;flex:0 0 20px;object-fit:cover;object-position:left}